United States Department of Veterans Affairs

VA Central Western Massachusetts Healthcare System

Contact Us

VA Central Western Massachusetts Call Center

TOLL FREE NUMBER: 800-893-1522

Call the VA Central Western Massachusetts Call Center to speak to a representative for appointments and to contact your provider or to ask health care questions.  The Call Center serves patients enrolled for VA health care at the medical center campus in Northampton and with our outpatient clinics in Fitchburg, Springfield, Greenfield, Pittsfield, and Worcester.

Press 1 for our automated system to refill prescriptions and to check on your upcoming appointments.

Press 2 for Billing and Enrollment questions.

Press 3 for the VA Central Western Massachusetts Call Center to speak to an agent for appointments, pharmacy renewals, to contact your provider or to ask health care questions. 

OFFICE NUMBERS

OFFICE NUMBER
(All numbers are in the 413 area code)
Admissions 584-4040, ext 2461
Appointments, Medical
(Northampton, Greenfield, Pittsfield)
584-4040
Toll Free: 1-800-893-1522
Appointments, Medical (Springfield) 731-6000
Billing call center 1-866-450-9099
Operation Iraqi Freedom / Operation Enduring Freedom (Afghanistan) / Operation New Dawn Veterans Program Coordinator & Minority Veterans Program Coordinator 584-4040 ext 2027
DAV Transportation 582-3078
Dental Clinic 584-4040, ext 2300
Eligibility Clerk 582-3091
Home Based Primary Care 731-6072
Laboratory 584-4040, ext 2380
Mental Health Clinic (Northampton) 582-3022
Mental Health Clinic (Springfield) 731-6007
Non-VA Care Billing Office (fee service) 584-4040, ext 2919
Patient Advocate 582-3188
Pharmacy (Northampton) 582-3028
Physical Therapy 584-4040, ext 2268
Prosthetics 582-3127
Public Affairs Office/ Media Inquiries 582-3005
Radiology 584-4040 ext 2045
Release of Information 584-4040, ext 2506 or ext 2505
Specialty Clinics 584-4040 ext 2472
Springfield Outpatient Clinic 731-6000
Suicide Prevention Coordinator 584-4040, ext 2112
Transportation 584-4040, ext 2217
Veterans Benefits 1-800-827-1000
Volunteer Program 582-3042
Women Veterans Coordinator 584-4040, ext 2240

 

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Contact Us

VA Central Western Massachusetts Healthcare System
421 North Main Street
Leeds, MA 01053
Phone: (413) 584-4040

Main Fax: (413) 582-3121

Outpatient Clinics

Fitchburg, MA
Greenfield, MA
Pittsfield, MA 
Springfield, MA 
Worcester, MA

Related Links

Schedule an Appointment 
Contact a Patient Representative 
My Healthy Vet - Your Gateway to Veteran Health and Wellness