Contact Number: VA Western Massachusetts Patient Call Center
TOLL FREE NUMBER: 800-893-1522
Press 1 for the VA Western Massachusetts Patient Call Center to speak to a representative for appointments and to contact your provider or to ask health care questions. The Call Center serves patients enrolled for VA health care in the VA Central Western Massachusetts Healthcare System and for outpatient clinics in Greenfield and Pittsfield.
Press 7 for our automated pharmacy and to confirm upcoming appointments
As part of the overall VA Central Western Massachusetts Healthcare System service delivery system, the Greenfield clinic offers pre-care and after-care for veterans requiring services at the medical center. In addition, the clinic offers initial and ongoing care and treatment for patients whose clinical needs are met primarily by outpatient services.
Services are available to any eligible veterans.
For enrollment questions only, contact the Enrollment Coordinator at (413) 582-3100 for questions about eligibility. While veterans may apply for services at any time, the clinic operates by scheduled appointments. If you or someone you know is in need of services, please call or come in person to the clinic to schedule an appointment.
Medical Services - Primary medical services; treatment of chronic and non-emergency medical conditions and immunizations.
Mental Health Services – Mental Health treatment including diagnostic evaluation; psychotherapy services; referral to community resources and to inpatient treatment. PTSD, as well as general mental health outpatient services are available to veterans returning from Afghanistan and Iraq.
Directions to the Greenfield Clinic:
From the North: Rt. I-91 South (crossing into Massachusetts). Take Exit 26-toward Rt. 2A, Greenfield Center/N. Adams. Enter rotary and take 3rd exit onto MA-2A East/Mohawk Trail. *At the first traffic light, turn right onto Newton St. Turn left onto Fairview St W. At the stop sign, turn left onto Munson St. Go .4 (4/10) of a mile. The Greenfield VA Outpatient Clinic is the third driveway on the left into the Greenfield Corporate Center.
From the South: Rt. I-91 North toward Greenfield. Take Exit 26-toward Rt. 2A, Greenfield Center/N. Adams. Enter rotary and bear right onto MA-2A East. *Follow same directions as above
143 Munson Street
Greenfield, MA 01301
Phone: 413-773-8428 Or 413-773-8428