Contact Number: VA Western Massachusetts Patient Call Center
TOLL FREE NUMBER: 800-893-1522
Press 1 for the VA Western Massachusetts Patient Call Center to speak to a representative for appointments and to contact your provider or to ask health care questions. The Call Center serves patients enrolled for VA health care in the VA Central Western Massachusetts Healthcare System and for outpatient clinics in Greenfield and Pittsfield.
Press 7 for our automated pharmacy and to confirm upcoming appointments
As part of the overall VA Central Western Massachusetts Healthcare System service delivery system, the Pittsfield clinic offers pre-care and after-care for veterans requiring services at the medical center. In addition, the clinic offers initial and ongoing care and treatment for patients whose clinical needs are met primarily by outpatient services.
Services are available to any eligible veterans.
For enrollment questions only, contact the Enrollment Coordinator at (413) 582-3100 for questions about eligibility. While veterans may apply for services at any time, the clinic operates by scheduled appointments. If you or someone you know is in need of services, please call or come in person to the clinic to schedule an appointment.
Medical Services - Primary medical services; treatment of chronic and non-emergency medical conditions; and immunizations.
Mental Health Services - Mental health treatment including diagnostic evaluation: individual, group and family psycho-therapy; referral to community resources and inpatient treatment. PTSD, as well as general mental health outpatient services, available to veterans returning from Afghanistan and Iraq.
From the North: Take Rte 7 south to the Berkshire Medical Center - bear Right onto North Street in Pittsfield. Continue south on North Street for one mile - turn left on Eagle Street. Enter at Parking Lot Entrance.
From the Mass Turnpike and South: Take Rte 20 North to Pittsfield. Continue north on South Street to the Center of the City - it becomes North Street after the park Square. Continue north on North Street for three blocks - take Right on Eagle Street. Enter at Parking Lot Entrance.
From the East: Take Rte 8 or 9 West into Pittsfield - where these two routes intersect with Rte 7, turn South (left) onto North Street. Continue south on North Street for one mile - turn left on Eagle Street. Enter at Parking Lot Entrance.
From the West: Take Rte 20 East to Pittsfield - intersects with Rte 7 (South Street) when you enter Pittsfield. Go Left (north) on South Street, to the Center of the City - becomes North Street after the Park Square. Continue north on South Street for three blocks - take a Right onto Eagle Street. Enter at Parking Lot Entrance.
On site parking is available for up to 60 cars.
73 Eagle Street
Pittsfield, MA 01201
Phone: 413-499-2672 Or 413-499-2672