Leadership Team - VA Central Western Massachusetts Healthcare System
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VA Central Western Massachusetts Healthcare System


Leadership Team

Duane B. Gill, FACHE, Medical Center Director

Duane B. Gill, FACHE | 413-582-3000

Medical Center Director

Mr. Duane Gill was sworn in on June 8, 2020, as the Executive Director of VA Central Western Massachusetts Healthcare System. He had previously served as the healthcare system's Associate Director from 2014 to 2017, leaving the position to serve as the deputy director of a larger healthcare system in Colorado, and later as the acting director of VA medical facilities in Kentucky and Colorado. He is a U.S. Navy Veteran and Fellow for the American College of Healthcare Executives. He received a Master's degree in Management from Indiana Wesleyan University, and a Bachelor's degree in Political Science from Eastern Kentucky University.

Marie Annette Robinson-McLaughlin, RN, B, Associate Director for Patient Services

Marie Annette Robinson-McLaughlin, RN, B | 413-582-3000

Associate Director for Patient Services

Marie Robinson-McLaughlin, RN, BSN, MSN was appointed Associate Director of Patient Care Services in May 2014. Prior she served as Acting Chief of Mental Health and Behavioral Services, Acting Associate Director of Patient Care Services, Chief Nurse of Community Living Center, Blind Rehabilitation, Inpatient Mental Health and Home and Community Based Programs at West Palm Beach VAMC. She was nationally recognized for achieving a perfect Joint Commission Survey for Home and Community Based Programs, implementing group Home Telehealth Clinic Appointments utilizing Clinical Video Telehealth. This new process helped WPB VA achieve over 300 enrolled Veterans for FY13. Ranking number one for VISN 8. Robinson-McLaughlin is a graduate of University of North Carolina - Greensboro with two Masters of Science in Nursing (Gerontology & Administration) her Bachelor of Science in Nursing Degree from Winston Salem State University. Her career began as a Clinical Nurse at Duke University Medical Center. She began her VA career in 1984 at Salisbury VAMC as an Intensive Care Nurse and later transferred to Durham VAMC as a Baylor Nurse. In 1992 she relocated to Panama and worked at Gorgas Army Hospital as an Emergency Room Nurse and returned to work at Wilmington Delaware VAMC as the Clinic Manager, and as Nurse Manager at Coatesville VAMC. In 1999 joined the staff at John Hopkins Bayview Geriatric Center as Nursing Supervisor and Nurse Manager. In 2005-12 served at Fayetteville VAMC as a Clinical Nurse; Nurse Manager; Women Veteran Program Manager; and Associate Chief Nurse. She was commissioned as an Officer in 1986 in the US Army Nurse Corps; and deployed in support of Operation Desert Storm in 1991. Since 2004, she has served as a US Air Force Flight Nurse serving in Operation Enduring Freedom, Operation Iraq Freedom and Operation New Dawn. Ms. Robinson-McLaughlin is presently assigned to the 315th Aeromedical Evacuation Squadron as a Lieutenant Colonel.

Andrew T McMahon, Associate Director

Andrew T McMahon | 413-582-3000

Associate Director

Former Chief Financial Officer Andrew McMahon was been named new associate director of VA Central Western Massachusetts Healthcare System in December 2017. McMahon, who first joined the VA in 2011 in the finance office in Leeds, was later promoted to chief financial officer in 2013. He was instrumental in the realignment of VA clinics in Worcester and Fitchburg from Boston to VACWM, which resulted in a 45% increase in patients. McMahon guided the facility through an unprecedented growth period of over 200 additional employees between 2014 and 2017, contributing more than $100 million to the local economy in salaries. Through his stewardship of eight sites of care and more than 1,000 employees, VACWM's economic impact exceeds $150 million, including $30 million in care coordinated with medical professionals in the community, and $20 million in ongoing construction projects. Moving forward, McMahon said in his new role as Associate Director he will seek to expand on investing in the facilities infrastructure. "We're here to serve America's Veterans, and we work hard to be a world-class healthcare provider, and to be a good neighbor to the community through our many partnerships," he said. McMahon holds a Master's degree from Boston University in Management and he is pursuing an additional Master's degree in Public Health Administration from the University of Massachusetts, Amherst. He also serves as a Budget Officer in the Massachusetts Air National Guard.

Seth Kupferschmid, Physician

Seth Kupferschmid | 413-582-3000


Dr. Seth Kupferschmid attended the Mount Sinai School of Medicine in New York City and completed his residency in Internal Medicine at the University of Maryland Health System. He has practiced in western Massachusetts since 1999, with experience as a primary care physician in both an urban community health center and a small town practice. Dr. Kupferschmid has been a faculty member at the Tufts University School of Medicine, Baystate campus, earning an Excellence in Teaching Award from his students. Additionally, the doctor served in leadership positions and led improvement initiatives at Cooley Dickinson Hospital and the Baystate Medical System.