VA Central Western Massachusetts Healthcare System
Contact the VA Central Western Massachusetts Healthcare System
VA Central Western Massachusetts Healthcare System offers a variety of health services to meet the needs of our nation's Veterans. For additional contact information you may also view our phone directory or A to Z List of Services. For Telecommunications Device for the Deaf (TDD) services, Dial 711.
VA Central Western Massachusetts Call Center: 413-582-3027
Call the VA Central Western Massachusetts Call Center at 413-582-3027 for appointments, to contact your provider, or to ask health care questions. The Call Center serves patients enrolled for VA health care at the Northampton medical center and the outpatient clinics in Fitchburg, Greenfield, Pittsfield, Springfield and Worcester.
|(All numbers are in the 413 area code)|
|Admissions and Discharges||584-4040, ext 2461|
|Appointments: Fitchburg, Greenfield, Northampton, Pittsfield, Springfield, and Worcester clinics.||582-3027|
|Billing||584-4040, ext 2074|
|CALL CENTER: Appts, contact providers, and ask health care questions||582-3027|
|Operation Iraqi Freedom / Operation Enduring Freedom (Afghanistan) / Operation New Dawn Veterans Program Coordinator & Minority Veterans Program Coordinator||584-4040 ext 2027|
|Dental Clinic||584-4040, ext 2300|
|Eligibility and Enrollment||582-3091|
|Former Prisoners of War (FPOW)||584-4040, ext 2039|
|Home Based Primary Care||584-4040, ext 6074|
|Laboratory||584-4040, ext 2380|
|Non-VA Care Billing Office||584-4040, ext 2919|
|Physical Therapy||584-4040, ext 2268|
|Police, VA (Northampton)||582-3029 EMERGENCY: 911|
|Public Affairs Office/ Media Inquiries||582-3000|
|Radiology||584-4040 ext 2045|
|Release of Information||Ph: 582-3107 FAX: 582-3138|
|Suicide Prevention Coordinator||584-4040, ext 2112|
|Transportation||584-4040, ext 2217|
|Women Veterans Coordinator||356-0401|
Contact us by E-mail
Please use the VA Inquiry page * to send an electronic inquiry.
If you are inquiring about employment, please visit our Careers page.
*Please note that the VA Inquiry page is intended ONLY for customer inquiries of a non-emergency nature. The Inquiry page should not be used to convey information or concerns that are emergent or that require an immediate response. For example, if you are experiencing a medical emergency (i.e. chest pain) or a psychiatric emergency (i.e. are fearful of hurting yourself or someone else), you should call 911 to obtain emergency assistance.
Inquiries to the VA Inquiry page may not be read immediately and the site is NOT to be used to obtain emergency assistance.