VA Central Western Massachusetts Healthcare System
Springfield Community-Based Outpatient Clinic
Phone number for Springfield: (413) 731-6000.
Note: Starting in June, 2011, the VA Western Massachusetts Patient Call Center (TOLL FREE NUMBER: 800-893-1522) will serve the outpatient clinic in Springfield. Using the Call Center, veterans can speak to a representative for appointments and to contact a provider or to ask health care questions. The Call Center serves patients enrolled for VA health care at the Northampton VA Medical Center and for outpatient clinics in Springfield, Greenfield and Pittsfield.
As part of the overall VA Northampton Medical Center and Clinics service delivery system, the clinic offers pre-care and after-care for veterans requiring services at the medical center. In addition, the clinic offers initial and ongoing care and treatment for patients whose clinical needs are met primarily by outpatient services.
While veterans may apply for services at any time, the clinic operates by scheduled appointments. If you or someone you know is in need of services, please call or come in person to the clinic to schedule an appointment.
Services are available to any eligible veteran. For enrollment related questions, contact the Enrollment Coordinator at (413) 582-3091 for questions about eligibility.
Medical Services - Primary medical services: treatment of chronic and non-emergency medical conditions; immunizations; and physical therapy services are provided. On-site Specialty Clinics include Dermatology, Urology, Orthopedics, Women's Health Services, Neurology, Nutrition, Respiratory Clinic, and Home Based Primary Care.
Mental Health Services - Mental health treatment including diagnostic evaluation; individual, group and family psycho-therapy; referral to community resources and to inpatient treatment. PTSD, substance abuse, as well as general mental health outpatient services available to veterans returning from Afghanistan and Iraq.
From the North: Take Rte. I-91 South towards Springfield. Take Exit 11, Birnie Ave towards US-20 W, West Springfield. Take right at the bottom of the ramp. Take right onto Walter Street. At the light take a right onto Main Street. A mile up the road take a left onto Bond Street.
From the South: Take Rte. I-91 North towards Springfield. Take Exit 9, US-20A East /Plainfield St. exit towards Main St., Springfield. Turn left onto Bond St.
From the East: Take Rte. 90 West (Mass Turnpike) to Exit 6, I-291 towards Springfield/Hartford. Take the Dwight St. exit. Turn left onto Dwight St. Turn right onto Congress St. Turn right onto Main St. Turn Right onto Bond St.
From the West: Take Rte. 90 West (Mass Turnpike) to Exit 4, I-91 towards Springfield. Take Exit 11, Birnie Ave towards US-20 W, West Springfield. Turn slight left onto Birnie Ave. Turn left onto Huntington St. Turn right onto Main St./MA -116. Continue to follow Main St. Turn left onto Bond St.