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VA Central Western Massachusetts Healthcare System

 

Returning Service Members

Welcome Home!

VA Central Western Massachusetts Healthcare System is committed to providing the high quality healthcare and benefits that our returning troops of Operation Enduring Freedom (OEF) and Operation Iraqi Freedom (OIF) deserve.

To enroll in VA Healthcare

• Visit your nearest VA Medical Center or Community Based Outpatient clinic.
• Fill out the 10-10EZ application online or in person.
• Be sure to bring a copy of your DD214 (member 4) when you first visit us.

It is very important to note that you have five years from your discharge date to receive free healthcare for any condition that may be related to your deployment. After the five-year window, a co-payment may apply, based on your income and if the condition is found to be service-connected.

How we can help?

We have an OEF/OIF/OND Transition and Care Management Program to work with returning service members and veterans.  To contact one of the team, dial 413-584-4040 + extension.

-Sarah McNary, RMSN, RN, Program Manager: Ext. 2373
-Christine Dunn, LICSW,  Case Manager: Ext. 2821
-Leigh Paz, Transition Patient Advocate: Ext. 2809
 
Special Eligibility and Coordination of Care for Combat Veterans Serving in Combat Theater After 11/11/1998- Returning Servicemembers (OEF/OIF/OND)

The Post-9/11 Transition and Care Management Program offers transitional assistance, case management and outreach services to all Veterans who have served after September 11, 2001 in their transition to civilian life. For more information about the various programs available for recent returning service members, log on to the Returning Servicemembers web site. 

Veterans who served in a theater of combat operations also have special eligibility for VA health care. Under the "Combat Veteran" authority VA provides cost-free health care services and nursing home care for conditions possibly related to military service and enrollment in Priority Group 6 or higher for 5 years from the date of discharge or release from active duty, unless eligible for enrollment in a higher priority group.

Combat Veterans who enroll with VA under this enhanced Combat Veteran authority will continue to be enrolled even after their enhanced eligibility period ends, although they may be shifted to Priority Group 7 or 8, depending on their income level, and required to make applicable copays. Additionally, for care not related to combat service, copays may be required depending on their financial assessment and other special eligibility factors.

NOTE: The 5-year enrollment period applicable to these Veterans begins on the discharge or separation date of the service member from active duty military service, or in the case of multiple call-ups, the most recent discharge date.


Additional programs:
 
Family Support at Vet Centers - If you have served in any combat zone, local Vet Centers, including one in Springfield can help you and your family with readjustment counseling and outreach services. For more information, see http://www.oefoif.va.gov/vetcenters.asp. The Springfield Vet Center is located at 95 Ashley Street, W. Springfield, MA 01089.  Their phone number is (413) 737-5167.

Back to School - VA pays benefits to eligible Veterans, reservists and active duty service members to support your continuing education goals, including for on-the-job training, apprenticeships and non-college degree programs. Learn about the Post 9/11 GI Bill today by going to http://www.gibill.va.gov/.

Get help securing a job (http://www.oefoif.va.gov/employment.asp), browse career opportunities (http://www.mynextmove.org/vets/) or learn more about working at the VA (http://www.vacareers.va.gov/).

Your VA HealthCare System -- VA Central Western Massachusetts Healthcare System operates a medical center in Northampton and 7 outpatient clinics in central and western Massachusetts, serving a population of more than 120,00 veterans.
 
VA Central Western Massachusetts, known as VA CWM, has a toll-free telephone call center (1-800-893-1522) with the goal of "first call resolution"  each time a veteran calls and to better connect veterans with medical specialists.

Special Eligibility and Coordination of Care for Combat Veterans Serving in Combat Theater After 11/11/1998- Returning Servicemembers (OEF/OIF/OND)

The Post-9/11 Transition and Care Management Program offers transitional assistance, case management and outreach services to all Veterans who have served after September 11, 2001 in their transition to civilian life. For more information about the various programs available for recent returning service members, log on to the Returning Servicemembers web site.

Veterans who served in a theater of combat operations also have special eligibility for VA health care. Under the "Combat Veteran" authority VA provides cost-free health care services and nursing home care for conditions possibly related to military service and enrollment in Priority Group 6 or higher for 5 years from the date of discharge or release from active duty, unless eligible for enrollment in a higher priority group.

Combat Veterans who enroll with VA under this enhanced Combat Veteran authority will continue to be enrolled even after their enhanced eligibility period ends, although they may be shifted to Priority Group 7 or 8, depending on their income level, and required to make applicable copays. Additionally, for care not related to combat service, copays may be required depending on their financial assessment and other special eligibility factors.

NOTE: The 5-year enrollment period applicable to these Veterans begins on the discharge or separation date of the service member from active duty military service, or in the case of multiple call-ups, the most recent discharge date.