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VA Central Western Massachusetts Healthcare System


Women Veterans

VA Central Western Massachusetts Healthcare System is committed to meeting the needs of women Veterans by delivering the highest quality healthcare with privacy, dignity, and sensitivity to female gender-specific needs.

Our full time Women Veterans Program Manager, Jessica Pivero RN, MSN-CNL is ready to assist women Veterans in getting timely access to VA healthcare. Jessica can be reached at (413) 575-4672.

Dr. Nicole Kirchen, MD, MPH is the Women's Health Medical Director for VA Central Western Massachusetts HCS and Women's Health Medical Director Lead for VISN 1, VA New England Healthcare System.  Dr. Kirchen can be contacted by calling 413-584-4040  X2729.

VA services offered include:

  • General Health
  • Primary Care
  • Birth Control
  • Eye Exams
  • Maternity Care
  • Infertility Evaluation and Treatment
  • Menopause Evaluation and Treatment
  • Osteoporosis Screening and Treatment
  • Gynecological Care
  • Cancer Screenings
  • Mammograms
  • Wellness and Healthy Living
  • Nutrition and Weight Management
  • Stop Smoking Program
  • Mental Health
    • Management of Depression, Anxiety and Stress
    • Adjustment from Deployment
    • Counseling and Treatment for:
      • Military Sexual Trauma
      • Violence and Abuse
      • Alcohol and Drug Dependence

Supportive Services

  • Chronic Pain Management
  • Home Based Primary Care
  • Homeless Program
  • Nursing Home Care
  • Physical Therapy
  • Transitional Housing and Work Program


Our Women Veterans Program Manager advises and advocates for women Veterans. She can help coordinate all the services you may need, from primary care to specialized care for chronic conditions or reproductive health. VA health care for women Veterans includes:

Honor, Loyalty, Pride in Service, Patriot, Leader, Military Experience. VA knows women Veterans - what's invisible to most is visible to VA

Primary Care

  • General care includes health evaluation and counseling, disease prevention, nutrition counseling, weight control, smoking cessation, and substance abuse counseling and treatment as well as gender-specific primary care, such as cervical cancer screens (Pap smears), breast cancer screens (mammograms), birth control, preconception counseling, Human Papillomavirus (HPV) vaccine, menopausal support (hormone replacement therapy).
  • Mental health includes evaluation and assistance for issues such as depression, mood, and anxiety disorders; intimate partner and domestic violence; sexual trauma; elder abuse or neglect; parenting and anger management; marital, caregiver, or family-related stress; and post-deployment adjustment or post-traumatic stress disorder (PTSD).
  • Military Sexual Trauma (MST). Women-and men as well-may experience repeated sexual harassment or sexual assault during their military service. Special services are available to women who have experienced MST. VA provides free, confidential counseling and treatment for mental and physical health conditions related to MST. More information is available about MST from the national Women Veterans Health Care program and the VHA Office of Mental Health.

Specialty Care

  • Management and screening of chronic conditions includes heart disease, diabetes, cancer, glandular disorders, osteoporosis, and fibromyalgia as well as sexually transmitted diseases such as HIV/AIDS and hepatitis. Reproductive health care includes maternity care, infertility evaluation and limited treatment; sexual problems, tubal ligation, urinary incontinence, and others. VA is prohibited by legislative authority from providing either in-vitro fertilization or abortion services.
  • Rehabilitation, homebound, and long-term care. VA referrals are given to those in need of rehabilitation therapies such as physical therapy, occupational therapy, speech-language therapy, exercise therapy, recreational therapy, and vocational therapy. Homebound and long-term care services are available as well, limited to those meeting specific requirements.


Jessica Pivero RN, MSN-CNL
Women Veterans Program Manager
VA Central Western Massachusetts HCS

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Women Veterans Call Center: 1-855-VA-WOMEN