Women Veterans - VA Central Western Massachusetts Healthcare System
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VA Central Western Massachusetts Healthcare System


Women Veterans

VA Central Western Massachusetts Healthcare System is committed to meeting the needs of women Veterans by delivering the highest quality healthcare with privacy, dignity, and sensitivity to female gender-specific needs.

Our full time Women Veterans Program Manager, Jessica Pivero RN, MSN-CNL is ready to assist women Veterans in getting timely access to VA healthcare. Jessica can be reached at (413) 575-4672.

Dr. Nicole Kirchen, MD, MPH is the Women's Health Medical Director for VA Central Western Massachusetts HCS and Women's Health Medical Director Lead for VISN 1, VA New England Healthcare System.  Dr. Kirchen can be contacted by calling 413-584-4040  X2729.

VA services offered include:

  • General Health
  • Primary Care
  • Birth Control
  • Eye Exams
  • Maternity Care
  • Infertility Evaluation and Treatment
  • Menopause Evaluation and Treatment
  • Osteoporosis Screening and Treatment
  • Gynecological Care
  • Cancer Screenings
  • Mammograms
  • Wellness and Healthy Living
  • Nutrition and Weight Management
  • Stop Smoking Program
  • Mental Health
    • Management of Depression, Anxiety and Stress
    • Adjustment from Deployment
    • Counseling and Treatment for:
      • Military Sexual Trauma
      • Violence and Abuse
      • Alcohol and Drug Dependence

Supportive Services

  • Chronic Pain Management
  • Home Based Primary Care
  • Homeless Program
  • Nursing Home Care
  • Physical Therapy
  • Transitional Housing and Work Program


For Women Veterans, VA is Here

Women Veteran Program Managers are available at each VA Medical Center nationwide to assist women Veterans and coordinate services. Women Veterans who are interested in receiving care at VA should contact the nearest VA Medical Center.

Women Veterans are assigned to a designated Women’s Health Primary Care Provider who can provide general primary care and is specially trained or experienced in women’s care.

Honor, Loyalty, Pride in Service, Patriot, Leader, Military Experience. VA knows women Veterans - what's invisible to most is visible to VA

Whole Health - It's All About You

VA’s Whole Health System offers women Veterans proactive and personalized health care—empowering you to achieve your greatest level of health and well-being. Whole Health means the Whole You. From integrative health approaches like stress reduction, nutrition, and health coaching, to traditional clinical care and complementary health approaches—your journey to Whole Health starts here.

Well-Being Programs

Proactive, integrative health approaches such as:

  • Health coaching
  • Mind-body therapies and stress reduction
  • Mindfulness
  • Nutrition and weight management
  • Peer support and community resources
  • Programs to stop smoking
  • Physical therapy and chiropractic services

General Health

You will be at the center of a Patient Aligned Care Team (PACT). A provider, nurse, and others will engage with you to manage your health care.

  • Primary care: includes general medical care for acute and chronic conditions, such as chronic pain, high blood pressure, and diabetes
  • Preventive care: includes immunizations and cancer screenings, such as mammogram, Pap, and colonoscopy
  • Gender-specific care
  • Birth control
  • Family planning and preconception counseling
  • Maternity and newborn care (first 7 days after birth)
  • Osteoporosis screening and management

Gynecology Health Services

Evaluation and treatment for:

  • Abnormal Pap test
  • Abnormal uterine bleeding
  • Infertility
  • Pelvic pain
  • Gynecologic cancers

Mental Health

Evaluation, counseling, and treatment for:

  • Depression, mood, and anxiety disorders
  • Alcohol and drug use and addiction
  • Coping with illness
  • Intimate partner violence/sexual and domestic abuse
  • Military sexual trauma (MST)
  • Parenting and caregiver concerns
  • Posttraumatic stress disorder (PTSD)
  • Stress adjustment from deployment

Specialty Care

  • Management of chronic or complex conditions, including heart disease, diabetes, cancer, and fibromyalgia, as well as HIV/AIDS and hepatitis
  • Surgery programs available at most Medical Centers
  • Rehabilitation, homebound, and long-term care VA referrals are given to those in need of rehabilitation therapies, such as physical therapy, occupational therapy

VA referrals are given to those in need of rehabilitation therapies, such as physical therapy, occupational therapy, speech-language therapy, exercise therapy, recreational therapy, and vocational therapy.


Jessica Pivero RN, MSN-CNL
Women Veterans Program Manager
VA Central Western Massachusetts HCS

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Women Veterans Call Center: 1-855-VA-WOMEN