Women Veterans - VA Central Western Massachusetts Healthcare System
Attention A T users. To access the menus on this page please perform the following steps. 1. Please switch auto forms mode to off. 2. Hit enter to expand a main menu option (Health, Benefits, etc). 3. To enter and activate the submenu links, hit the down arrow. You will now be able to tab or arrow up or down through the submenu options to access/activate the submenu links.

VA Central Western Massachusetts Healthcare System


Women Veterans

VA Central Western Massachusetts Healthcare System is committed to meeting the needs of women Veterans by delivering the highest quality healthcare with privacy, dignity, and sensitivity to female gender-specific needs.

Our full time Women Veterans Program Manager, Jessica Pivero RN, MSN-CNL is ready to assist women Veterans in getting timely access to VA healthcare. Jessica can be reached at (413) 575-4672.

Dr. Nicole Kirchen, MD, MPH is the Women's Health Medical Director for VA Central Western Massachusetts HCS and Women's Health Medical Director Lead for VISN 1, VA New England Healthcare System.  Dr. Kirchen can be contacted by calling 413-584-4040  X2729.

VA services offered include:

  • General Health
  • Primary Care
  • Birth Control
  • Eye Exams
  • Maternity Care
  • Infertility Evaluation and Treatment
  • Menopause Evaluation and Treatment
  • Osteoporosis Screening and Treatment
  • Gynecological Care
  • Cancer Screenings
  • Mammograms
  • Wellness and Healthy Living
  • Nutrition and Weight Management
  • Stop Smoking Program
  • Mental Health
    • Management of Depression, Anxiety and Stress
    • Adjustment from Deployment
    • Counseling and Treatment for:
      • Military Sexual Trauma
      • Violence and Abuse
      • Alcohol and Drug Dependence

Supportive Services

  • Chronic Pain Management
  • Home Based Primary Care
  • Homeless Program
  • Nursing Home Care
  • Physical Therapy
  • Transitional Housing and Work Program


For Women Veterans, VA is Here

VA welcomes women Veterans. We are committed to providing high-quality services in a sensitive and safe environment at all VA facilities. Women Veteran Program Managers are available at each VA medical center to assist women Veterans with questions and coordinate services (see contact information on this page).

Each woman Veteran is assigned a Women’s Health Primary Care Provider. These experienced providers are trained to deliver comprehensive primary care, as well as routine women’s health care. You will be at the center of a Patient Aligned Care Team (PACT) where a provider, nurse, and others will work with you to manage your health care:

  • Primary care: general medical care for acute and chronic conditions, such as chronic pain, high blood pressure, and diabetes
  • Preventive care: immunizations and cancer screenings (breast and cervical), osteoporosis screening and management
  • Gender-specific care
  • Birth control, family planning, and preconception counseling

Learn more about the gender-specific services VA has to offer

Women Veterans Call Center

The Women Veterans Call Center provides women Veterans information about VA services and resources, benefits, and eligibility. The toll-free line is available Monday through Friday 8:00 a.m.–10:00 p.m. ET and on Saturdays 8:00 a.m.–6:30 p.m. ET. Please see our Women Veterans Call Center website or call 855-VA-WOMEN (855-829-6636). Call, chat, or text are all available.


Jessica Pivero RN, MSN-CNL
Women Veterans Program Manager
VA Central Western Massachusetts HCS

She Wore These
Women Veterans Call Center: 1-855-VA-WOMEN